Legal
Privacy Policy
Our commitments to protecting personal information and data usage at Cloud Connect.
FPT Telecom International
Cloud Connect is owned by FPT Telecom International, providing private access to leading cloud providers.
PRIVACY POLICY
I. Purposes of information collection
The website https://cloudconnect.vn uses user-provided information to:
- Provide services to users.
- Inform about information exchange between users and https://cloudconnect.vn.
- Prevent account damage or counterfeiting.
- Contact and resolve special cases.
- Only use personal information to confirm or contact users about site operations.
- Cooperate with authorities as required by Vietnamese law.
II. Scope of information collection
- Data collected includes email, phone, username, password, and address.
- Users are responsible for confidentiality and account activities.
- Data collection requires user notification: consent to create accounts or no rights and obligations if declined.
- Personal identification may include name, residence country, email, and website.
- Non-personal identification includes IP address, browser type, visited pages, searches, and cookies.
III. Scope of information use
We may disclose information pursuant to legal requirements, emergencies, or successor entities in mergers or acquisitions. Information may be processed or transferred outside Vietnam.
IV. Data retention
Personal data is stored until deletion is requested or users remove it themselves; information is secured on https://cloudconnect.vn servers.
V. Collecting and managing entity
FPT International Telecom Company Limited.
Head office: Lot L.29B-31B-33B Tan Thuan, District 7, HCMC, Vietnam.
Hotline: 1900 6973 — Cloud Connect Hotline: 090.745.1357.
VI. Tools for access and editing
- Users can check, update, or cancel personal data by logging in or requesting FPT support.
- Users may file complaints about information disclosure; FPT will confirm and provide guidance to restore security.
VII. Commitment
- Personal information is protected under the security policy of https://cloudconnect.vn.
- No transfer or disclosure without user consent.
- FPT will notify authorities in case of data loss due to attacks.
- All online transaction information is protected.
- Users must provide accurate personal information and are responsible for its legality.
- Security measures are applied to protect information from unauthorized access.